This is the Smart Meter

Instead of only knowing how much energy you’ve used at the end of each month, a digital smart meter transmits usage information to you and your utility almost instantly. More information means more ways to save energy — and save on your monthly bill!

Do I Have a Smart Meter?

Check your bill! If your meter number has 9 digits and starts with a 2, it’s a smart meter.

COMED SMART METER INFO

1-866-368-8326

If you have any questions about the installation or the meter, contact Ameren.

AMEREN SMART METER INFO

1-800-755-5000

Save Money

You can use your smart meter to track your energy usage online on your utility’s website — which can help you decide when to run your appliances, how you can cut down on your consumption, and more.

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Save Energy

Your smart meter gives you the power to sign up for new savings programs, like “peak time savings” — earning credits on your bill for running appliances during energy “off hours.”

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Frequently Asked Questions

Q: What is a smart meter?
A:

A smart meter, also referred to as an advanced meter, is a digital electric meter that collects energy usage and sends it to your utility provider via wireless communication.

Q: How is the smart meter different than my old analog meter?
A:

The older analog electric meter has to be read by you or a utility worker to determine energy usage. The smart meter collects your energy usage frequently through wireless communication with your utility provider.

Q: What will change with the smart meter?
A:

Your meter will look different, you will have more control over your energy usage, and your utility provider will be able to bill you more accurately.

Q: What will happen during the smart meter upgrade?
A:

You will be notified by your utility provider prior to installation of the smart meter. You do not need to do anything in advance, as long as the current meter is accessible. The installation process will take 10-15 minutes and will briefly disrupt your service.

Q: What are the benefits of a smart meter?
A:

There are many benefits of a smart meter, including more control over your energy usage and cost, the ability to view energy usage online, the opportunity to participate in pricing programs to save money, better reliability and service, and improvement to efficiency to reduce waste.

Q: What do I do once I have the smart meter?
A:

Once your smart meter is installed, check out pricing programs offered by your utility provider and ask about other benefits and opportunities, such as accessing your energy usage online.

Q: Who do I contact if I have questions?
A:

If Ameren is your utility provider, please contact them at (800) 755-5000. If ComEd is your utility provider, please contact them at (866) 368-8326.